They’re using Office every day, so we have a sense of what projects are important to them what people are important to them. And that really is about the Microsoft 365 users who have rich calendars, rich contact information. “And where we think we can bring value to our most valuable users. “The overall theme of that release is that we really want to think harder about where Microsoft can really add value to the assistant landscape,” Shuman explained. Shuman frequently “triages” his own email with Cortana. Last week, when we talked to Cortana lead Andrew Shuman, he was really excited about Outlook’s various Cortana integrations. “And that creates this really awesome feedback loop where we get to focus a bunch of energy on making them much more productive.” “You get this amazing signal about how it’s making them more productive, how often are they using it and engaging with it, how often are they keeping the results of what you suggest to them,” Microsoft 365 general manager Rob Howard told VentureBeat. Many of the features also rely on machine learning models that adapt based on usage.
The team is constantly trying to figure out what makes users more productive and what doesn’t. That’s because Microsoft doesn’t simply ship AI-powered features in Office 365 once - it refines them over time.
Features like PowerPoint Designer, OneNote’s ink to text, and Word’s grammar and style suggestions got notable improvements, but they didn’t first show up in 2019. Microsoft has added so many AI-driven features to its Office 365 productivity suite this year that we wanted to pull together a comprehensive list - but it’s not as straightforward as it might seem. Connect with top gaming leaders in Los Angeles at GamesBeat Summit 2023 this May 22-23.
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